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Client (BMF) — Fix email not receiving notification issue→ emails are being received properly

Hard in progress ·ClickUp: in progress ·Open in ClickUp ↗ ·Updated 2026-08-18
What this task isInvestigate why the BMF HR Gmail inbox stopped receiving GHL notification emails around July 24. Requires checking Gmail connection status, workflow/trigger settings, Gmail filters, and sending a live test submission to confirm delivery.
The Request

We noticed the HR Gmail doesn’t appear to be updating. The newest emails showing are from around July 24, and we’re not seeing any recent notifications, applications, or workflow emails coming through. Can you please check the following? Is the HR Gmail account still connected correctly to GoHighLevel? Are workflow emails and form notifications still being sent to the correct HR email address? Have any workflows, triggers, or notification settings been changed or disabled? Is there a filter, forwarding rule, or label in Gmail that’s moving or hiding incoming emails? Are there any sync or integration errors between GHL and Gmail? Can you send a test submission through the HR application to confirm whether the notification is being delivered? Once you identify the issue, please let us know what was causing it and what was done to resolve it. Thank you

Hi guys. This is a message for the team.

Due 2026-08-10

Build Plan

Not planned yet.

Accomplishment Report

Not built yet.

Compiled by Dispa · VisionPlay